You don't get a lot of experience with it when you're just using it once in a while like that. I'll use it once every two months and only when I have an incident that I need to report. "I find the way you need to attach things like screenshots and stuff is a bit gimmicky. There is an agent option, but to me, as a small business, the preference is to avoid agents where possible because you probably don't have the staff to keep up with them all." "We've found the most value right now in the inventory of the equipment." The best part about it is that, when you have issues in getting information back from nodes, it tells you what the issue is, and you can quickly go to the specific nodes and respond to or repair those. Especially for a small or medium business, it is a tremendous product." "Its functionality is very solid. Obviously, it still requires credentials, but being agentless makes it much easier to deploy, especially for a small business. It makes it easier for someone who is a consumer, but not necessarily a power user, to quickly create and run reports, get updates, and know what tasks need to be performed." "A great value is the fact that it supports multiple platforms, and it is agentless. The reporting scripts that are continually posted are a real benefit. "Provides good reports from every asset." "It is very flexible and very powerful.
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